If you have recently updated your drivers and are now facing issues with your mouse and keyboard not working, you're not alone. This can be a frustrating problem to deal with, but there are a few steps you can take to try and resolve it on your own before seeking professional help.
Step 1: Disconnect all peripherals
First, unplug any peripherals such as external hard drives, USB devices, or printers. These devices may be interfering with your mouse and keyboard, causing them to stop working. Once disconnected, try restarting your computer and checking if the issue persists.
Step 2: Use the on-screen keyboard
If your keyboard isn't working, you can use the on-screen keyboard to enter commands. To access it, go to Start Menu > Windows Ease of Access > On-Screen Keyboard. This will open a keyboard on your screen that you can use to type in commands and try to resolve the issue.
Step 3: Update your drivers again
Try updating your drivers again, but this time make sure to download them directly from the manufacturer's website. This can help ensure that you have the correct and most up-to-date drivers installed on your computer.
Step 4: Use System Restore
If none of the above steps have worked, you can try using System Restore to revert your computer back to a previous state before the driver update. This can help undo any changes that may have caused the issue. To access System Restore, go to Start Menu > System Restore and follow the prompts to restore your computer to a previous state.
Step 5: Seek professional help
If the issue still persists, it may be time to seek professional help. Contact your computer manufacturer or a trusted technician who can help diagnose and fix the problem.
By following these steps, you should be able to fix the issue of your mouse and keyboard not working after a driver update. Remember to always download drivers from the manufacturer's website, and if all else fails, seek professional help to ensure your computer is running smoothly.
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