If your Windows 10 laptop freezes when you try to click or right-click on any type of file, it can be frustrating and can cause delays in your work. Here are some steps you can take to troubleshoot and resolve this issue:
Step 1: Check for System Updates
The first thing you should do is check for any system updates that may be available. Go to "Settings" > "Update & Security" > "Windows Update" and click "Check for Updates". If there are updates available, download and install them, as they may contain important bug fixes and security patches that can help resolve the freezing issue.
Step 2: Run a Virus Scan
A virus or malware infection can cause your system to freeze or act erratically. Run a full system scan with your antivirus software to detect and remove any threats. If you don't have antivirus software installed, you can use the built-in Windows Defender or download a third-party antivirus software.
Step 3: Check for Corrupted Files
Corrupted files can also cause your system to freeze when you try to open or access them. Run the System File Checker (SFC) tool to scan for and repair any corrupted files. Open the Command Prompt as an administrator and type "sfc /scannow" and press Enter. Wait for the scan to complete and follow any prompts to repair any issues found.
Step 4: Update or Reinstall Drivers
Outdated or corrupted drivers can also cause system issues. Check for any updates to your drivers, particularly those for your mouse or touchpad, and download and install them. If that doesn't work, try uninstalling the drivers and then reinstalling them.
Step 5: Disable Context Menu Items
Context menu items, such as those added by third-party software, can sometimes cause issues when you right-click on a file. To disable them, download and install a free program called ShellExView. Open the program and locate any non-Microsoft context menu items. Select them and click "Disable Selected Items". Restart your computer and try right-clicking on a file again.
If your Windows 10 laptop continues to freeze when you try to click or right-click on a file, these steps should help you troubleshoot and resolve the issue. If none of these steps work, you may need to contact a professional for further assistance.
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